Terms of Service

Last Updated: 31 May 2026

Welcome to Bayluna. By accessing our website, purchasing our products, or using our services, you agree to these Terms of Service. Please read them carefully before using our website.

1. General

These Terms of Service govern your use of the Bayluna website and the purchase of products from us. By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective upon posting to our website.

2. Products & Availability

We strive to ensure product descriptions, pricing, images, and availability are accurate. However:

• Product colours may vary slightly depending on screen settings

• Product availability may change without notice

• We reserve the right to discontinue products at any time

• We may limit quantities purchased per order

All products are subject to availability.

3. Orders & Acceptance

When you place an order:

• You agree that all information provided is accurate and complete

• Your order is subject to acceptance and availability

• We reserve the right to cancel or reject orders at our discretion, including suspected fraud, pricing errors, or stock issues

Order confirmation emails do not guarantee acceptance of your order.

4. Pricing & Payments

All prices displayed are in Malaysian Ringgit (RM) unless otherwise stated.

We reserve the right to:

• Correct pricing errors

• Change prices without prior notice

• Refuse transactions suspected to be fraudulent

Payments must be completed before orders are processed and shipped.

5. Shipping & Delivery

Estimated delivery times are provided for guidance only.

Bayluna is not responsible for delays caused by:

• Courier services

• Customs clearance

• Incorrect shipping information provided by customers

• Events beyond our reasonable control

Customers are responsible for ensuring shipping details are correct before checkout.

6. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please refer to our dedicated policy page for eligibility, timelines, and conditions.

7. Product Safety & Use

Our products are designed with care for babies and children. However:

• Adult supervision is always recommended

• Products must be used according to care instructions

• Customers are responsible for determining suitability for their child’s needs

Bayluna is not liable for misuse, improper care, or use contrary to instructions.

8. Intellectual Property

All content on this website, including:

• Logos

• Product names

• Images

• Graphics

• Text

• Website content

belongs to Bayluna and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Bayluna shall not be liable for:

• Indirect or consequential losses

• Delays in delivery

• Loss of profits or business interruption

• Damages resulting from misuse of products

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you agree to the collection and use of information in accordance with our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of Malaysian courts.

12. Contact Us

For questions regarding these Terms of Service, please contact us:

Email: baylunaofficial@gmail.com
Business Name: Bayluna
Website: baylunaofficial.com